Privacy Policy of ACCEL LAB Ltd.
ACCEL LAB Ltd. (hereinafter referred to as “we/our/us”) handles a significant amount of personal information through its operations, including the development and sales of AI Home, IoT devices, apps, and media management. Recognizing the importance of protecting personal information, we have established the following Privacy Policy and are committed to safeguarding personal information to earn the trust of data subjects and society at large.
We will handle personal information appropriately in compliance with relevant laws, regulations, and internal policies. This policy applies to all individuals engaged in our operations.
1.Proper Acquisition, Use, Provision, and Delegation of Personal Information
1. Acquisition of Personal Information:
– We will acquire personal information lawfully and fairly, specifying the purpose of use and disclosing or notifying the purpose to the individual.
2. Purpose of Use:
– We will use personal information only within the following scope, except when consent has been obtained from the individual or where permitted by law.
| Type of Information | Purpose of Use |
|---|---|
| Customer Information | – Identity verification and prevention of fraudulent use – User registration and authentication – Maintenance, provision, protection, and improvement of services – Important notifications and communications regarding services – Verification of service usage with partner businesses – Providing information about products, services, events, and campaigns – Responding to inquiries and requests – Quality improvement through surveys – Delivery or display of advertisements – Providing customized services – Addressing violations of terms of use – Notification of changes to terms – Analysis of access trends – Development of new products and services – Creating statistical data in non-identifiable formats |
| User/Member Information | Same as above for Customer Information |
| IoT Device Settings and Log Information | – Maintenance, provision, protection, and improvement of services – Responding to inquiries and requests – Analysis of access trends – Development of new products and services – Creating statistical data in non-identifiable formats |
| Business Partner Information | – Management of business partners – Communication, cooperation, negotiation, and performance of contracts |
| Seminar and Business Card Information | – Providing information on products, services, events, and campaigns – Responding to inquiries – Sending newsletters and conducting marketing activities |
2. Management of Personal Information
We will take appropriate measures to prevent unauthorized access, leakage, loss, or damage of personal information. Efforts will be made to keep personal information accurate and up-to-date. When no longer necessary, personal information will be promptly deleted.
In case of incidents, we will prioritize damage prevention, implement corrective actions, and report to stakeholders as necessary.
3. Improvement Measures
We will adapt to changes in social environments and strive to improve this policy as necessary.
4. Responding to Requests for Disclosure, Correction, and Suspension
Individuals can request:
– Notification of the purpose of use
– Disclosure, correction, deletion, or suspension of personal information
– Disclosure of third-party provision records
Requests should be submitted with identification documents to:
ACCEL LAB Ltd. , Personal Information Protection Manager
Address: Shinjuku Building 5F, 1-8-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo, 160-0022
A processing fee of 500 yen may apply for certain requests.
5. Inquiries and Complaints
For questions, complaints, or inquiries regarding the handling of personal information, please contact us through the following:
– Inquiry Form: (https://accel-lab.com/contact)
6. External Transmission of User Information
We may transmit user information (e.g., cookies) to external services to improve usability, analyze statistical data, and deliver advertisements. Information is managed in accordance with the respective external service provider’s privacy policies.
For details, refer to: Public Information Regarding External Transmission (https://accel-lab.com/jp/privacy/list)
7. Changes to the Privacy Policy
We may revise this policy as necessary. Significant changes requiring user consent will only take effect after obtaining such consent. Any changes will be announced via our website.
ACCEL LAB Ltd.
Shinjuku Building 5F, 1-8-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo, 160-0023
CEO: Manabu Kogure
(Additional provisions)
Established and enforced on October 25, 2017
December 11, 2023 Revised version
